Shipping policy

Domestic Shipping & Delivery

Doryoku ships merchandise within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. 

We will not ship to PO BOX or APO. 

The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. 

If a merchandise is damaged as a result of shipping, customer must notify Doryoku info@doryokumfg.com  within 5 days of receiving the package. Customer must provide photos of all sides of the package, internal packaging & damage. Customer must keep all packaging and contents. Doryoku will email instructions with a return shipping label.

International Shipping & Delivery

Doryoku ships merchandise internationally as well.  If you are interested in obtaining an international shipping quote to any other country, please email info@doryokumfg.com  and provide a shipping address as well as a list of products desired.  

The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. 

Doryoku will not be responsible for damages or loss as a result of international shipping. This includes damage, lost or stolen packages. 

Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your customs office to verify whether the country to which you are shipping permits the shipment of your products. Doryoku is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Taxes

Doryoku charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.